FAQs
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About the gloves
Do I need grip gloves for pilates?
Do I need grip gloves for pilates?
Once you've used them you'll wonder what you were doing before. Sweaty palms, sliding hands mid-hold, wrist tension from compensating for grip - grip gloves reduce all of that. If you've ever wiped your hands on your leggings between exercises, these were made for you.
Do they help with wrist pain?
Do they help with wrist pain?
ROOKAKON gloves are designed for grip stability. A solid, non-slip grip means your hands aren't adjusting in painful ways to compensate for sliding - which reduces the kind of tension that builds during long holds. If you have an existing wrist condition, check with your physio or instructor about what's right for you.
Will the grip feel weird at first?
Will the grip feel weird at first?
The first class might feel different - your hands aren't used to having extra grip. By class two or three, it just feels like part of your kit. Most people say they forget they're wearing them, except that they're not sliding.
Can I use them for yoga or barre?
Can I use them for yoga or barre?
Absolutely. They're designed for pilates, but the half-finger design and grip technology works well for any discipline where you want hand stability without losing fingertip sensitivity. Yoga, barre, aerial, home workouts - all fair game.
Will they hold through hot yoga / hot pilates?
Will they hold through hot yoga / hot pilates?
The anti-slip dots are designed to perform under sweat - that's literally their job. The breathable fabric helps manage heat, but the grip holds up even when you're working hard. Wash after every sweaty session to maintain performance.
Will they fit me?
Will they fit me?
The gloves are 10cm (w) × 12cm (h) laid flat, with stretch knit that adapts to most women's hand sizes. If you have very small or narrow hands, don't worry, these will fit. If you have larger hands, the stretch accommodates well.
What if I order and the size is wrong?
What if I order and the size is wrong?
Contact us within 30 days of receiving your order. If the gloves are unused and in original packaging, we'll exchange them for the right fit. See the Returns & Refunds page for the full process.
Do the colours look accurate on the screen?
Do the colours look accurate on the screen?
We do our best to photograph them true-to-life, but screen settings vary. Colours may appear slightly different on your device. The names and hex codes on the product page are the most reliable reference. If you receive something that looks significantly different to what you expected, contact us - we'll sort it.
How do I wash them?
How do I wash them?
Machine wash cold, gentle cycle, inside out. Lay flat to dry. Do not tumble dry or iron - heat degrades the grip dot coating. That's it. They're designed to survive regular washing without losing performance, as long as you stay off the high-heat settings.
How long does the grip last?
How long does the grip last?
The grip is designed for regular training use. Cold gentle wash, lay flat to dry - you can extend the life of the coating significantly. Most customers report strong grip performance over months of regular use with proper care. Tumble drying is the main thing that accelerates wear, so avoid it.
You can wear them every session and wash them after every use. Just lay them flat to dry, and they'll be ready for the next class.
How long does delivery take?
How long does delivery take?
Australian orders typically arrive within 2-8 business days after dispatch. Express options are available at checkout.
Do you offer free shipping?
Do you offer free shipping?
Yes - for orders above AU$75.
Do you ship Australia-wide?
Do you ship Australia-wide?
Yes, we ship Australia-wide. Rates and timeframes are calculated at checkout.
Do you ship internationally?
Do you ship internationally?
Yes, we ship internationally. Rates and timeframes are calculated at checkout.
How do I track my order?
How do I track my order?
Once dispatched, you'll receive a tracking link by email. You can also use the Track Order page at /pages/track-order with your order number and email address.
What's your return policy?
What's your return policy?
We accept returns on unused, unworn items in original packaging within 30 days of delivery. Worn items can't be returned for hygiene reasons - but if something arrived faulty or not as described, that's a different story and we'll sort it. See the Returns & Refunds page for everything.
In any case, we want to offer a great service, so just email us to describe your unique scenario: orders@rookakon.com
Can I return a colour I don't like?
Can I return a colour I don't like?
Yes, as long as the gloves are unworn and in original packaging within the 30-day window. Contact us at support@rookakon.com with
your order number to start the process.
How long does a refund take?
How long does a refund take?
Once we receive and inspect your return, refunds are processed
within 15 business days. Allow an additional 3–5 business days for the amount to clear in your account depending on your bank.
What payment methods do you accept?
What payment methods do you accept?
All the icons are available in our checkout and product pages.
We accept: American Express, Apple Pay, Bancontact, Google Pay, Visa, Mastercard, PayPal, Shop, Union Pay. All payments are processed securely through Shopify Payments.
Is checkout secure?
Is checkout secure?
Yes. All transactions are SSL encrypted. We don't store card details.
Still Not What You Were Looking For?
Feel free to Email us at support@rookakon.com.au